Coordinator for Campus Tours

The Coordinator for Campus Tours serves as a member of the Student Orientation Programs team.

This position has a significant impact on the achievement of the university’s recruitment goals because of its focus on a multi-faceted visit strategy, including the expansion of in-person, on-campus visits to meet the demands of the university and prospective students.

The Coordinator collaborates with campus partners and community stakeholders to ensure the messages, facts, and information about university programs and services are accurate and that the university’s stories are shared effectively during the campus visit. Additionally, the coordinator is essential to the ongoing successful recruitment, selection, training, and supervision of the Ambassadors, who will staff the on- and off-campus programs and events coordinated by the successful candidate.

Like all full-time staff on the campus visits team, the Coordinator independently develops and implements programs, events, and training initiatives to meet the University’s recruitment goals. The position requires a significant amount of professional judgment and will have a great deal of autonomy regarding work planning; selection and training of student staff and volunteer mentors; presenting the university to tens of thousands of prospective students and community constituents, families, and campus organizations; and application of university student employment policies.

The Coordinator will directly supervise 30-40 Ambassadors, as well as some supervision of the daily operation of visits for all 55+ student Ambassadors. Secondary responsibilities include additional travel on behalf of the university and other duties as assigned.

Minimum Requirements
• Bachelor’s degree or equivalent combination of skills, experience, and education.
• Two years of work experience in higher education administration, enrollment management, student affairs, or a related field; graduate-level work applies.

Professional Competencies
• Commitment to promoting and enhancing diversity.
• Ability to work in a dynamic, highly collaborative, team-oriented environment.
• Experience hiring, training, and supervising student employees.
• Excellent organization, planning, public relations, and presentation skills.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications
• Educational background and work experience in higher education administration, enrollment management, student development, or related field.
• Second language skills desired; candidates who are fluent in Spanish will be given preference.
• Experience planning and implementing large-scale programs.
• One year of experience hiring, training, and supervising student employees and/or volunteers.
• Master’s degree in higher education administration, student affairs, or a related field.