Membership FAQs

WACAC Membership 2022-2023
Frequently Asked Questions

Thank you for your interest in joining WACAC this year! We are excited to launch WACAC Membership Registration for 2022-2023. As you may know, last year we launched a new membership/event platform: MemberClicks. We encourage you to read the information below carefully to ensure the smoothest membership registration possible.

When is the membership cycle?

The membership cycle is July 1 – June 30. We do not prorate membership, so renew early to make the most of your membership.

Who is eligible for WACAC membership?

Membership for WACAC is an individual membership offered to professionals in the following categories. For more information on each category, please visit our website.

  • College/University
  • Community-Based Organizations/Non-Profit
  • District/System
  • High School
  • Independent Counseling
  • Retired
  • Business Profesional (non-voting)
  • Student (non-voting)
How much is membership?
  • Regular Membership (all levels): $60 annually, July 1 through June 30.
  • Regular Membership, Public School Counselors and Community-Based Organizations (all levels): $0 annually, July 1 through June 30. Free memberships subject to verification by the Membership Committee.
  • Retired/Student Membership: $40 annually, July 1 through June 30.

Please note that dues and current structure ($60/$40 for all) are subject to change in future years upon vote of the Membership.

I am a returning WACAC member. How do I renew this year?
  1. Click here.
  2. Login with your username and password. Hint – your username is your email address.
  3. Complete the registration form. Your membership is not complete until you submit this form.
I am a returning WACAC member but forgot my password. How can I reset my password?
  1. Click here and select “forgot password”.
  2. Enter your username (your email address) on the next screen.
  3. Check your email (might be in a Junk folder) for the password reset link.
  4. Reset your password.
  5. Click the orange “Join Now” button at the top left. You can also click here to register after your password reset.
  6. Complete the registration form. Your membership is not complete until you submit this form.
I am new to WACAC. How can I join?

Welcome to WACAC!

  1. Click here and scroll down to “New Users”.
  2. Enter your email address and follow the instructions on the next screen to set up your account and submit the membership form.
How do I know if I completed my registration successfully?

You will receive a confirmation email titled, “Registration Confirmed – 2022-2023 WACAC Membership”, as well as a separate email with your invoice PDF.

How can I pay for membership?

WACAC prefers that credit cards are used for all payments to the organization. As a 501c3 non-profit, WACAC will provide a W-9 upon request.

Recognizing that some of our members’ institutions rely on checks as the primary form of payment for bills, WACAC will accept Membership payments by check only for a certain portion of the year. See timeline below.

  • From July 1 – December 31, 2022
    • Pay by credit card or check.
  • From January 1 – June 30, 2023
    • Credit card only.

Please note that membership in WACAC is free for Public School Counselors and CBO Members.

Payment by Check Instructions

Please indicate “Invoice Me” when you submit your membership form, process the invoice through your internal process, and mail us a check within 30 days of registration to:

Western Association for College Admission Counseling (WACAC)
2629 Foothill Blvd. #124
La Crescenta, CA 91214

Do you provide refunds for membership?

WACAC will not issue any refunds for membership. The only exception is if a membership application is not approved.

Can you let us know who from our organization is a current WACAC member?

Yes. Please email wacacmembership@wacac.org for an updated roster of your organization’s members.

Can we transfer someone's (paid) membership to another person?

Please note that membership transfers are subject to approval by the Membership Committee.

  1. Email wacacmembership@wacac.org to let us know which staff member has departed and which person you would like the membership transferred to.
  2. If you paid for your departing staff member’s membership, we will send you a discount code for your new (or another) staff person to use.
  3. Instruct your new staff member(s) to submit the WACAC membership form (click here, they will create a new account with their new work email address under “New Users”).
  4. When they get to the payment section at the end of the form, they will input the transfer membership discount code.
How can I join/renew on behalf of someone else, or join/renew multiple people at once?

WACAC Membership is an individual membership. We do not have an “organizational” membership. It is preferred that each member joins, renews, and manages their own membership.

Why? Each person needs to create an account (with a username and password) in order to renew/join. Additionally, the membership form asks questions like “can you present in languages other than English?”, preferred pronouns, demographic information, how many years have you worked in the field, etc.

We understand that some offices delegate one person to manage the memberships of other staff members. If this is the case, and if it is not possible for each person in your office to manage their own membership, please reach out to the Membership Chair at wacacmembership@wacac.org.

I understand that each person must maintain their own WACAC membership. Can we still pay collectively for all our organization's members?

Yes, you can submit payment for multiple members. However, the instructions are different for credit card v. check payment, and please pay attention to our deadline for check payments.

How can I submit a check payment for multiple members?

The deadline to pay for membership using a check payment is December 31, 2022. WACAC will only accept check payments for membership from July 1 – December 31, 2022.

  1. Each member should submit their own membership form and select “Invoice Me” in the payment section.
  2. Upon submission of the form, each member will be emailed an open invoice PDF.
  3. Have each member forward you their PDF invoice.
  4. In one mailing, send all open invoices, with a check for the total amount due, to:

Western Association for College Admission Counseling (WACAC)
2629 Foothill Blvd. #124
La Crescenta, CA 91214

How can I pay by credit card for multiple members?

Please reach out to wacacmembership@wacac.org with a list of all your staff members who will be joining/renewing WACAC. We’ll follow up with instructions from there.

How can I change my username?

Please email wacacmembership@wacac.org to change your username.

Please note that if you need to change your username because of a job change (i.e., you have a new email address), you will need to create a new account with your new work email address (click here and scroll down to “New Users”). Follow the instructions to submit the membership form. Afterwards, please email wacacmembership@wacac.org and we will merge your old account with your new one.

Why can't I edit my Organization in my member portal?

We disabled this field from editing. If you need to change your Organization because you’ve changed jobs, please follow the instructions below. For all other reasons, please email wacacmembership@wacac.org and we’ll make the change for you.

Job change instructions: Create a new account with your new work email address (click here and scroll down to “New Users”). Follow the instructions to submit the membership form. Afterwards, please email wacacmembership@wacac.org and we will merge your old account with your new one.

I changed jobs! But, it's mid-membership cycle and I already joined under my old job. How do I update my membership?

Congrats on the new job! To update your information with WACAC, please create a new account with your new work email address (click here and scroll down to “New Users”). Follow the instructions to submit the membership form. Afterwards, please email wacacmembership@wacac.org and we will merge your old account with your new one.

Please note that if your previous institution (the job you’re leaving) paid your membership dues on your behalf, then you will need to pay the membership dues again (if not a public high school or CBO).

Why? Our policies indicate that if an institution pays the membership dues, then the institution has the ability to transfer the payment to a new person should the original member leave (in this case, you).

Example – Johnny works at Red Brick University and joins WACAC in July. Red Brick pays for his membership. A few months later, he leaves Red Brick and starts a new job at Ivy League University. Red Brick hires Claudia – Johnny’s replacement – and wants her to join WACAC. We’ll transfer the $60 they paid for Johnny to Claudia’s membership. Johnny needs to join WACAC as a ‘new’ user with his Ivy League email address (and have Ivy League pay, assumingly). WACAC will merge Johnny’s old profile with his new one.

I just joined/renewed, but now I need to update my information. How can I do that?

Note – need to change your info because of a job change? Please do NOT update your information in your portal with your new job info. You will need to resubmit the membership form with your new work email address. Email wacacmembership@wacac.org with any questions.

An added benefit of MemberClicks is a membership portal. Once you have logged into the membership portal, please visit your profile to ensure that we have your correct contact information on file. In this area, you’ll also be able to update several other key areas of information that will help us serve you better. In addition, membership will roll out additional features this year including an events calendar and members only resources. Click here to update your profile.

Member Login

Can I transfer my membership to another person?

Membership transfers are subject to approval by the Membership Committee. Please email us at wacacmembership@wacac.org.

How is membership approved?

We will use the same guidelines for approving WACAC members as we have in the past. Please visit our website for more information on guidelines for different membership types.

What are the benefits of joining WACAC?

Membership benefits:

  • Volunteer and networking opportunities with our more than 2,500 members.
  • WACAConnection biweekly newsletter
  • Reduced prices for professional development events
  • Annual Conference
  • Share, Learn & Connect, half-day professional development workshops
  • Legislative advocacy conference and training
  • Scholarships and grants to attend events
  • Special Interest Group (SIG) membership – learn from members with similar jobs or demographics to you
  • Job board
  • Leadership and committee opportunities
  • Website resources and online toolkits

Thank you for your interest in joining WACAC! If you have any other questions, please let us know.

Anna-Marie Fahmy, Chair
WACAC Membership Committee
wacacmembership@wacac.org