Assistant Director, Enrollment Systems & Operations (CRM Administrator)

Position Summary
The Assistant Director, Enrollment Systems & Operations (CRM Administrator) serves as the primary functional and operational owner of the University’s CRM (Slate) within Enrollment Management. This role is responsible for system configuration, workflow development, data management, and the execution of CRM-driven communications.

Working in close partnership with the Assistant Director of Enrollment Communications & Strategy, the CRM Administrator translates communication strategy into scalable workflows and ensures the accurate and timely delivery of communications. This role provides technical leadership for CRM operations, including system administration, integrations, and data governance.

Minimum Qualifications
Bachelor’s degree or equivalent.
3–5+ years of CRM experience.
Strong technical, data and project management skills.
Experience with workflow configuration and system administration.

Preferred Qualifications
3–5+ years of Slate CRM experience in a higher education setting.