Associate Director, Veteran Services

Another Source’s client, CSU Long Beach, is recruiting an Associate Director, Veteran Services to join their team onsite in Long Beach, California.

Here’s a little about CSU Long Beach and the position they are recruiting for:

Cal State Long Beach is a vibrant, diverse, and inclusive campus community committed to helping students achieve their dreams. As the Associate Director of Veteran Services, you’ll be instrumental in enhancing the lives of our military-connected students while building programs that make a lasting difference.

Learn more about CSU Long Beach here: https://www.csulb.edu/about-csulb

The anticipated yearly salary range for this position is: $72,228 – $87,624 based on experience.

About the role:
The Associate Director, Veteran Services provides leadership, guidance, and mentorship to a team dedicated to supporting military-affiliated students. This position oversees campus-wide Veterans Services that are equitable, inclusive, and culturally responsive. From advising individual students to designing innovative initiatives, you’ll play a critical role in ensuring military-connected students feel supported and valued.

You’ll also act as the university’s expert on veteran educational benefits, guiding students and the campus community on policies and procedures while ensuring timely and accurate service delivery.

What you will be doing:

Lead, train, and mentor professional and student staff to foster a collaborative, high-performing team environment.
Ensure the team provides exceptional service that empowers military-affiliated students to achieve academic and personal success.
Design and implement innovative academic support programs to promote retention, academic excellence, and timely graduation for veterans, service members, and their dependents.
Provide personalized advising to help students achieve their educational and career goals.
Serve as the campus authority on veteran educational benefits, offering expert knowledge on policies and procedures from the U.S. Department of Defense, the U.S. and California Departments of Veterans Affairs, and CSULB.
Collaborate with campus stakeholders to analyze data, identify emerging trends, and recommend enhancements to services and programs.
Advocate for military-connected students by participating in campus-wide committees and responding to community needs, including during times of crisis.
Manage student data and ensure compliance with all regulations, policies, and procedures.
Prepare and deliver impactful presentations to campus leadership and student groups, highlighting the needs and achievements of military-affiliated students.
Build relationships with external organizations to enhance resources and opportunities for students.

Minimum Qualifications:

Bachelor’s degree in a related field with upper or graduate coursework in counseling, guidance, or human relations.
Four years of professional experience in student services, including advising, program development, or administrative roles.
Expertise in U.S. and California Department of Veteran Affairs education benefits, including experience with VA Once.
Strong analytical, organizational, and time management skills with a proven ability to handle complex workloads and meet deadlines.
Excellent communication skills, both written and verbal, with a demonstrated ability to work effectively in a diverse, multicultural environment.
Proficiency in Microsoft Office Suite and experience with university systems and databases for student services.

Preferred Qualifications:

Experience in higher education, especially in a role supporting military veterans and service members.
Comprehensive knowledge of advising systems and procedures in a university setting.
Strong leadership and team-building skills with a commitment to fostering professional development.

Why a career with CSU is for You:

The CSU system offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary: https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Immerse yourself: Being on campus allows you to enjoy renowned sporting events, artist events, world-renowned speakers. Stroll through trails, museums, and enjoy all campus has to offer.
Tuition waiver: up to 2 courses, or 6 units, per semester for employee, spouse, registered domestic partner or eligible dependent child for any of the 23 campuses.
Mission driven culture: Transforming the lives of a diverse student body, including first-generation students and under-represented communities.
Jury duty: The CSU will continue an employee’s salary while they are on jury duty, regardless of length of jury service.
CalPERS Retirement Plan: CalPERS is a defined benefit retirement pension plan. Lifetime medical benefits for you, your spouse, or registered domestic partner. Learn more here: http://www.calpers.ca.gov/
403(b) Supplemental Retirement Plan (Similar to a 401k plan)
Employees in this classification are entitled to two vacation days (16 hours) per month.
A healthier you. Access to athletic and gym facilities on campus
Transportation support. Pre-tax commuter benefits

For complete job description and application information, please click below