Website Saint Louis University
The SLATE Captain under general supervision, will be responsible for researching, implementing and maintaining admission systems; regularly audits admission CRM processes for quality assurance and efficiency and collaborates with other units to facilitate recruitment and retention initiatives.
Job Duties
Builds and maintains data integration between external application sources (i.e. Common Application, CAS, customer relationship management (CRM) systems) with University student information systems.
Facilitates the importing of external data sources into CRM from purchased inquiry name lists through third-party vendors; search names responders.
Serves as the system administrator for Office of Admission ETL tools; maintains bi-directional data feeds from SIS and CRM for test score, financial aid, housing and orientation registration.
Collaborates with Enrollment and Retention Management units on the expansion of current projects as well as the creation of new admission and retention related initiatives.
Represents the Office of Admission on committees in relation to Banner and various forms of recruitment software; coordinates with ITS in regard to University wide reporting tools and student systems.
Provides support and consultation for other offices using admission systems.
Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties as assigned.
Documents business processes, automations and procedures related to CRM data and system.
Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties and projects as assigned.
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