Housing Behavioral Case Manager at San Jose State University

Another Source’s client, San Jose State University, has an immediate opening for a Housing Behavioral Case Manager.  This role offers a flexible hybrid work schedule of 4 days on campus and 1 day remote.

As one of the most transformative universities in the nation, San José State is ready for big change. As part of Transformation 2030, SJSU’s strategic plan, the campus community is dedicated to realizing the university’s potential as a nationally prominent urban public university. San José State provides a comprehensive university education, granting bachelor’s, master’s, and doctoral degrees in 250 areas of study. With approximately 36,000 students and nearly 4,300 employees, SJSU is an essential partner in the economic, cultural, and social development of Silicon Valley and California.

University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities.  The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff.

Working closely with the Director of Residential Life for University Housing Services (UHS), as the Housing Behavioral Case Manager, you will serve as point for UHS’s response to students experiencing varying degrees of need/support and/or distress.  In this position, you will provide critical case management services to students such as: assessment, advocacy, resources as well as follow-up and referral services to appropriate resources on campus.  You will work towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through.

Working cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum, you will have significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach.  In addition, you will partner with key offices throughout the University to identify and intervene as needed with students whose behavior suggests the need for support services.

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