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Northern Arizona University

The Coordinator will work with the Assistant Director of Phoenix and Tucson recruitment to apply the University’s recruitment strategies to identify, recruit, and enroll qualified new students from the Phoenix metropolitan region. This individual will work closely and collaboratively with high school and community college students, parents, high school counselors, principals, teachers, community college officials, school district officials, and alumni.

The position will assist in coordinating recruitment efforts within Maricopa County including, but not limited to, high school visits, college fairs, information sessions, one-on-one appointments, transfer student college fairs, and corporate/government outreach events.
Recruit, hire, train, and supervise two Admissions Officer Sr. positions in Phoenix.
Assist in the development and implementation of an annual recruitment plan for the Phoenix Metropolitan area.
Keep Assistant Director informed of happenings in Phoenix Metropolitan area.
Coordinate with Assistant Director and Director for hiring of staff for Phoenix Admissions Officer Senior positions.
Represents the University, its missions, policies, and procedures to a broad range of constituents, in particular, those in other segments of the educational community, prospective students, personnel in community based organizations, etc.
Facilitate a positive NAU image in the Phoenix Metropolitan area.
Develops and implements programming to meet the needs of prospective students and other constituent groups to the University (i.e. honors students, students from ethnically and culturally diverse backgrounds, transfer students, first-generation students, etc.).
Participate in and support all programs in Maricopa County including Tri-University tour, Lumberjack Scholarship receptions, yield programs, info sessions, as well as some programs in Flagstaff.
Works collaboratively with the Coordinator of Recruitment Events to support programs in Maricopa County, such as information and yield programming, and Phoenix counselor breakfasts.
Engage and participate in regional and state professional partnerships with organizations including, but not limited to: College Connect; College Depot; Arizona School Counselors Association; Arizona Commission for Post-Secondary Education.
Works with Assistant Director and represents Northern Arizona University within the Tri-University Collaboration, coordinating programming/events at key high schools and districts across the state of Arizona, including meeting on a regular basis throughout the year by phone and in person.
Participate in high school visits, and maintain a recruitment territory of schools, and attend recruitment fairs, visits, and other programming.
Fill in for other recruitment staff team members when needed.
Stays apprised of, and current on, new enrollment management strategies, and best practices for communication to prospective students in Maricopa County, their parents and family members, and other important constituents to meet University enrollment goals.
Serves as a liaison between perspective students in the Phoenix Metropolitan area and University Admissions in Flagstaff by answering phones, emails, meeting 1:1, and requests for information.
Coordinates, implements, and participates in visits to high schools, community colleges, and other university sponsored recruitment events.
Participates in trainings periodically on-campus in Flagstaff as well as via web and/or phone.
Completes reports related to recruitment, enrollment projections, personal schedule, travel, special programs, and professional development. Utilizes this data to develop a strategic plan and vision for recruitment within Maricopa County.
Manages resources including long term lease vehicle, recruitment materials, and office supplies.
Evaluates program effectiveness, assesses outcomes, and develops improved programming to achieve goals, complete cost analyses, for programs/events.
Assists with the execution of Orientation both in Flagstaff and regionally if needed, campus visit days, group tours, off-campus recruitment events, and student sendoff events.
Travel to Flagstaff for necessary meetings and trainings.
Complete tasks and responsibilities given by Assistant Director.
Other duties as assigned.
NAU is currently engaged in an Organizational Growth and Effectiveness Initiative, which focuses on positioning the University for future success of its operational practices.  As a result, some aspects of this position may be subject to change, such as, but not limited to:  duties, titles, reporting structure, etc.

Minimum Qualifications
Bachelor’s degree required plus two years of admissions, recruitment or related experience, OR
Master’s degree in education, business, or other related field is preferred, plus 1 years’ experience, OR
Equivalent experience with business, education, government, or other related experience.

Preferred Qualifications
Demonstrated ability to efficiently and effectively solve problems.
Supervisory skills and training experience.
Demonstrated experience in the coordination of projects and programs.
Demonstrated ability to successfully gather and analyze data, and establish priorities from data gathered.
Demonstrated commitment to diversity and ability to work with a diverse student, staff, and faculty population.
Demonstrated capacity to adapt to a fast-paced, changing environment.
Demonstrated ability to maintain a positive attitude that furthers a healthy climate within the University Admissions Orientation office.

Knowledge, Skills, & Abilities
Knowledge of admission end enrollment management practices in higher education.
The ability to deal effectively with prospective students, continuing students, parents, alumni, other university administrators and faculty, high school administrators, faculty and counselors.
A broad understanding of regional and national issues pertaining to higher education, as well as an appreciation for the value that higher education provides for individuals and society.
Knowledge of issues pertaining to areas of assignment.
Knowledge of Microsoft Office, including Word, Access, Excel and Power Point.
Knowledge of Apple Keynote and Prezi presentation software applications.
Knowledge of PeopleSoft, Business Objects, Salesforce, Tableau and/or any student information system or data system.
Excellent communication skills (written as well as verbal).
Ability to present the office and the University in a professional manner.
Ability and willingness to travel throughout the Phoenix metropolitan area, as well as throughout the western United States.
Ability and willingness to work numerous nights and weekends.

Background Information
This position has been identified as a safety/security sensitive position.  Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:  a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees’ right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report.  The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses.  The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing.

The report may be viewed at or by visiting the NAUPD website.  A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.

The budgeted salary amount is $49,000.

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

This is a Service Professional (SPF) position.  NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.  More information on benefits at NAU is available at

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at:

Employees offered a position will be eligible for state health plans (including NAU’s BCBS Plan).  New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.  Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee’s start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.  Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.  More information is available at:

Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development.  New employee on-boarding training includes courses to be completed within the first 30 days ( If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline
January 6, 2020 at 11:59pm

How to Apply
To apply for this position, please click on the “Apply” button on this page.  You must submit your application by clicking on the “Submit” button by midnight of the application deadline.  If you need assistance completing your application there are instructions available on line at or in person in the Human Resources Department located in Building 91 on the NAU Campus – on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD – 928-523-1006 or PO Box 4083, Flagstaff AZ  86011.

General Information
Northern Arizona University is seeking a Regional Coordinator who is responsible for the planning, coordinating, and implementation of recruitment and yield activities to attract a strong undergraduate class with special attention to recruiting and retaining students from the Phoenix metropolitan area. The person hired must demonstrate a strong commitment to the values of student service, integrity, student success, diversity, and engagement.

In addition, this position requires the full understanding and active participation in fulfilling the mission of the organization.  It is expected that the employee demonstrates behavior consistent with the core values and supports the Division of Enrollment Managements strategic plan and uphold the core values (Professionalism, Communication, Integrity and Trust) of the Office of University Admissions.

The applicant must possess a valid Arizona drivers’ license or be eligible for one by date of hire. Additionally, a good driving record is required.

To be considered for this position, a cover letter, resume, and three professional references must be submitted in addition to the completed application.

Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.  Women, minorities, veterans and individuals with disabilities are encouraged to apply.  NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service.  AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

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