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Northern Arizona University

The Admissions Officer role is an important position within the University Admissions Office. Specifically, this position serves on the Recruitment and Orientation Team within the office and is responsible for engaging and working with prospective graduate students and their family members throughout the graduate school selection process. An individual in this position will work closely with the Assistant Director for Graduate Recruitment to cover all graduate school fairs and events. Recruitment is the primary responsibility of this position.  The Admissions Officer position is one of significant travel with 6-8 weeks in the fall semester and 4-5 weeks in the spring semester as well as working closely and collaboratively with on-campus programs, interested students and their families. Additionally, the Admissions Officer role is responsible for the following:

Cultivates and manages a recruitment calendar and strategy to recruit qualified graduate students to the University.
Assist in the recruitment of current NAU undergraduate students into graduate programs.
Attend graduate statewide, regional, and national recruitment events.
Knowledge of campus programs for both the undergraduate and graduate degree level.
Represents the University, its mission, policies, and procedures to a broad range of constituents including those in segments of the education community, prospective students and families, community-based organizations, other universities, etc.
Interacts and maintains excellent working relationships with faculty, staff, students, and outside/community agencies in facilitating University Admissions and EMSA program objectives.
Adheres to University and EMSA policies and procedures regarding travel and procurement.
Completes travel related paperwork and activities in a timely manner to ensure seamless travel to and from their respective territory and events.
Provides presentations to a multitude of individuals and groups to communicate the vision, mission, values, and programs of the University.
Serves as a liaison to academic colleges and departments and collects important information and updates from our academic partners. Develops and maintains strong working relationships with academic partners.
Works in coordination with other key individuals within the University Admissions office and University to meet enrollment goals for their territory and the Recruitment Team.
Assists with the execution of on-campus visit programs as needed, including but not limited to Graduate Tours, Discover NAU, Explore Honors Day, Multicultural Recruitment Programs, and transfer student programming.
Assists with the execution of Orientation programming to enroll new students to the University.
Collects and analyzes data to determine effectiveness of recruitment strategies in their respective recruitment territory and events.
Uses reports through Business Objects, Enterprise Reporting, PeopleSoft, and Salesforce to analyze and report on effectiveness of recruitment efforts in their respective territory and events. Provides reporting to supervisor and discusses effectiveness of strategies.
Counsel, guide, and advise prospective students and families in the completion of complex admission and financial aid forms, admission requirements, graduate assistantships, cost of attendance, financial aid programs, and various other student and enrollment related services, programs and opportunities.
Stays current on local, regional, and national trends pertaining to area of assignment and graduate recruitment.
Other duties as assigned.
NAU is currently engaged in an Organizational Growth and Effectiveness Initiative, which focuses on positioning the University for future success of its operational practices.  As a result, some aspects of this position may be subject to change, such as, but not limited to:  duties, titles, reporting structure, etc.

Minimum Qualifications
Bachelor’s degree AND two years’ experience, OR
Equivalent combination of education, experience, and training.

Knowledge, Skills, & Abilities
Ability to travel in-state and/or out-of-state for significant periods of time.
The applicant must possess a valid Arizona drivers’ license or be eligible for one by date of hire. Additionally, a good driving record is required.
Knowledge of issues pertaining to graduate recruitment.
Knowledge of SalesForce CRM, PeopleSoft Student Information System, Business Objects and Enterprise Reporting tools, Microsoft Word, Excel, and PowerPoint.
Knowledge of organizational development and management best practices.
Strong working knowledge of Graduate Admissions and Orientation’s policies and best practices.
Skill in problem solving and decision making.
Demonstrated skill to prioritize individual work tasks.
Demonstrated skill in both verbal and written communication.
Skill in establishing and maintaining effective and productive working relationships with on-campus and off-campus partners.
Strong organizational and training/human development skills.
Ability to work with people from diverse cultures and backgrounds.

Background Information
This position has been identified as a safety/security sensitive position.  Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:  a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees’ right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report.  The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses.  The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing.

The report may be viewed at or by visiting the NAUPD website.  A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.

The budgeted salary amount is $42,000.

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

This is a Service Professional (SPF) position.  NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.  More information on benefits at NAU is available at

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at:

Employees offered a position will be eligible for state health plans (including NAU’s BCBS Plan).  New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.  Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee’s start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.  Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.  More information is available at:

Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development.  New employee on-boarding training includes courses to be completed within the first 30 days ( If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline
January 6, 2020 at 11:59pm

How to Apply
To apply for this position, please click on the “Apply” button on this page.  You must submit your application by clicking on the “Submit” button by midnight of the application deadline.  If you need assistance completing your application there are instructions available on line at or in person in the Human Resources Department located in Building 91 on the NAU Campus – on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD – 928-523-1006 or PO Box 4083, Flagstaff AZ  86011.

Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.  Women, minorities, veterans and individuals with disabilities are encouraged to apply.  NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service.  AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply for this job please visit